Cloud deliveredContinuously evolving software without fragmented local installations.
AI-powered healthcare SaaS
Connected healthcare operations. Clearer decisions. Better experiences.
ITBlanket brings you SmartMed.ai — a secure, cloud-based platform that connects clinical, administrative and financial workflows for hospitals and clinics.
Cloud-native SaaS Tablet and web workflows Designed for healthcare teams
Role-aware accessEach team sees the information and actions relevant to its responsibility.
Multi-device workflowsDesigned for browser, desktop and tablet-based healthcare operations.
Connected patient journeyAppointments, care, billing and follow-up remain visibly connected.
Our flagship platform
Healthcare management, thoughtfully connected.
SmartMed.ai keeps registration, appointments, clinical care, admission, nursing, billing, insurance and discharge within one connected operational environment.
Explore the platformOne patient journey, visible from registration through discharge.
Each role works with the information and actions relevant to them without creating disconnected versions of the patient story.
1Registration
2OPD
3Admission
4Care
5Billing
6Discharge
Keep patients informed at the right moments.
Confirm appointments, communicate follow-ups and support operational messaging through familiar channels.
Role-aware access and traceable workflows.
Support clear responsibilities, controlled actions and operational accountability.
Beyond the core platform
Purpose-built utilities for modern healthcare operations.
Focused tools for ambient clinical documentation, communication, virtual care, patient experience and responsible clinical intelligence.
Responsible clinical AI
Ambient Clinical Documentation
Record consultations with patient consent and prepare structured clinical drafts that clinicians can review, correct and approve from the SmartMed.ai tablet workflow.
Consent-led ambient recordingStructured clinical note generationClinician review and approval
Read related insightCommunication utility
Bulk WhatsApp Messaging
Send approved operational campaigns, appointment communication and patient updates to selected audiences with controlled templates and delivery visibility.
Audience selectionTemplate-based communicationCampaign status visibility
Virtual care
Telemedicine
Support scheduled virtual appointments, secure meeting access and a connected consultation workflow without separating the visit from the patient record.
Virtual appointment schedulingDoctor and patient meeting accessConnected consultation status
Patient experience
Patient Queue & Digital Signage
Combine live patient token status with hospital information, health education or approved content on a shared split-screen display.
Live token progressSplit-screen signageConfigurable display content
Read related insightClinical intelligence
AI Medical Report Analysis
Help clinicians review uploaded reports by extracting observations, structuring findings and presenting analysis for human review.
Document-based analysisStructured observationsClinician review remains central
Read related insightEnd-to-end capabilities
Modules that work better together.
Start with the capabilities your organisation needs and expand within the same connected platform.
Patient Management
Registration, UHID, appointments, demographics and longitudinal patient records.
OPD & Consultation
Queues, clinical documentation, prescriptions, follow-ups and virtual consultation workflows.
IPD & Nursing
Admissions, wards, beds, vitals, intake-output, medications, infusions and discharge workflows.
Billing & Insurance
Itemised billing, advances, payments, insurance claims, approvals and patient-payable tracking.
Labs & Radiology
Orders, progress tracking, result visibility and connected diagnostic workflows.
Analytics & Reports
Operational dashboards, appointment trends, patient analytics and decision-ready summaries.
Pharmacy & Inventory
Medicine workflows, stock visibility, controlled fulfilment and connected clinical orders.
Patient Engagement
Appointment confirmations, follow-up reminders and operational communication through WhatsApp.
Why SaaS
Modern software without the old infrastructure burden.
Use a continuously evolving platform rather than managing fragmented installations and manual upgrades.
Faster onboardingBegin with the workflows most relevant to your team.
Continuous improvementReceive product enhancements without traditional upgrade projects.
Scalable operationsSupport additional users, departments and locations over time.
Connected accessUse browser and tablet workflows across operational settings.
SmartMed.aiHealthcare SaaS platform
Clinical workflows, operational communication, analytics and patient engagement connected through one product environment.
ITBlanket insights
View all insights Thoughtful perspectives on healthcare and AI.
Responsible AIFeatured
The best clinical technology may be the kind you barely notice
How Ambient Clinical Recording in SmartMed.ai helps clinicians stay present, capture the patient story and complete documentation with less effort.
Responsible AIFeatured
AI should reduce clinical work, not replace clinical judgment
Where AI can support healthcare teams while keeping evidence, context and accountability with clinicians.
Healthcare Operations
Why the patient journey should not be split across applications
Registration, care, billing and discharge become more reliable when information stays connected.
Patient Experience
The waiting-area display can do more than show token numbers
Queue visibility and digital signage can improve communication while using shared display space more effectively.
See SmartMed.ai in action
Explore a connected workflow tailored to your healthcare organisation.
Tell us about your hospital or clinic and we will walk you through the most relevant capabilities.